Help Center
Answers to common questions about loan matching, CIBIL checks, debt services, fees, data privacy and our partner program.
No. Dymora is an intermediary platform connecting borrowers with lenders. We do not directly provide loans or make lending decisions. All loan approvals, rejections, and terms are decided by our partner banks and NBFCs.
Finding and applying for a loan through Dymora is free. We do not charge processing fees, and our revenue comes from commissions paid by partner banks when a loan is disbursed. The personalised debt plan, including the payoff order and simulator, is free as well.
No. Dymora's CIBIL check is a soft pull, used only to assess your eligibility. It creates no inquiry on your credit report and has no impact on your score.
Loan applications are processed by our partner banks; processing time typically ranges from 24 to 48 hours. We facilitate the process but do not control approval timelines, and you'll be notified of your application status via SMS or email.
No charges apply for rejected applications, since we never charge processing fees. You can reapply after addressing the reasons for rejection.
Your data is stored on secure, encrypted servers, access is restricted to authorized personnel, and we follow RBI guidelines for data protection. We share information with partner banks for loan processing and never sell your personal information to third parties.
Yes. Anyone with a registered business entity, including financial advisors, DSAs, car dealers, and consultants, can join the partner program for free and earn commissions on every loan disbursed through their referrals.
Call +91 93108 81366 or email support@dymora.co.in. Our office is at 4E/9, Jhandewalan Extension, New Delhi.
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